Shop Policies

Holidays 2018

To ensure holiday delivery, please check our shipping guidelines below. Please note that we are not able to expedite orders. 

Domestic Orders - Friday, December 14th

International Orders - Friday, November 30th

Domestic Shipping

All items are shipped within 2-3 business days of your order being placed. Carrier and tracking information is provided when order is shipped. Total shipping fees for domestic orders are calculated by weight. At this time we are unable to offer expedited shipping.

International Shipping

Postage for international orders is based on location and weight. International orders should arrive within 10 business days of being shippedCarrier and tracking information is provided when order is shipped.

Please note that we are not responsible for any custom fees that may apply. 

Return Policy

All sales are final. We're also unable to exchange items so don’t hesitate to get in touch with any questions about our products before placing your order. Email our Merch Maven Carly at cygmerch@gmail.com for any assistance during the ordering process.

If there's an error with your order, such as a wrong item received or damaged merchandise, please get in touch as soon as possible so we can fix it. Send us an email with your original order number and description of the items received / damage for further instructions.

Get in touch! 

Questions / thoughts / concern about a product in the shop or your order? Email Merch Maven Carly at cygmerch@gmail.com and she'll be back to you as soon as possible.